Personal Data Protection

Rich1988 Privacy Policy — Your Data Security Is Our Priority

We understand how important your privacy is. This document clearly explains how rich1988 collects, uses, stores, and protects the personal information of our Malaysia members.

Updated: January 2026 Applicable to all Malaysia members Complying with Malaysia's PDPA

Six Core Principles rich1988 Data Protection

We uphold the highest security standards so every member can play with peace of mind.

256-bit SSL Encryption

All data transmitted between your device and rich1988 servers is protected with bank-grade SSL encryption. No one can intercept your information while it is in transit.

Secure Data Storage

Your personal data is stored on servers protected by firewalls and multi-layered access controls. Only authorised personnel can access your information.

Strict Access Control

Two-factor authentication (2FA) is available for all accounts. Activity logs are automatically recorded to detect any suspicious access.

No Data Sales

Rich1988 has never and will never sell your personal information to any third party for advertising or marketing purposes without your explicit consent.

PDPA Compliance

Our privacy policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as a data subject under local law.

Immediate Incident Notification

In the event of any security incident involving your data, we will notify you within 72 hours and take immediate corrective action.

Important Note:

This Privacy Policy forms part of the rich1988 Terms and Conditions. By using our platform, you agree to the data collection and usage practices described in this document. Please review this page periodically as we may update it from time to time.

1 Introduction

Rich1988 cares about the privacy of every member. We understand that your trust is our most valuable asset, and we are committed to protecting your personal information with full accountability. This Privacy Policy transparently explains how we manage your personal data from the moment of registration until you stop using our platform.

This document applies to all members and visitors using the rich1988 website, our mobile app, and any related services. "Personal data" in this context refers to any information that can be used to identify you directly or indirectly as an individual.

Rich1988 operates on strong data protection principles — collecting only what is necessary, storing it securely, and never abusing the trust you place in us. We believe data security is not merely a legal requirement, but our moral responsibility to the Malaysian member community we serve every day.

2 Information We Collect

We collect your personal information through several channels to ensure a safe and seamless gaming experience:

a) Information You Provide Directly:

  • Full name, date of birth, and gender upon account registration.
  • Email address and mobile number for verification and communications.
  • Bank or e-Wallet details (account number, account holder name) for deposit and withdrawal purposes.
  • Identity documents (national ID, passport) during the KYC process.
  • Any information you share when contacting our customer support.

b) Information Collected Automatically:

  • Your device's IP address, browser type, and operating system.
  • Gaming session data including login times, games played, and transactions.
  • Cookie information and similar tracking technologies (see Section 5).
  • Access logs and activity history within the platform.
Minimum Collection Principle:

Rich1988 only collects data that is strictly necessary to provide our services. We do not collect sensitive information such as medical data, political views, or religious beliefs.

3 How We Use Your Data

The personal information we collect is used for the following purposes:

Purpose of Use Data Type Legal Basis
Account management & identity verification (KYC) Name, IC/Passport, date of birth Contractual requirement
Deposit & withdrawal processing Bank / e-Wallet details Contractual requirement
Notification & promotion delivery Email, phone number Your consent
Fraud prevention & security IP, activity logs, device data Legitimate interest
Legal compliance & anti-money laundering All related data Legal obligations
User experience improvement & analytics Usage data, cookies Legitimate interest

We will not use your data for any purpose other than those stated above without first obtaining your additional consent. All data processing is carried out transparently and responsibly.

4 Information Sharing with Third Parties

Rich1988 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, in the following limited situations, we may need to share your data:

  • Payment Processors: Payment service providers such as FPX, TNG e-Wallet, and local banks receive the transaction information required to process your deposits and withdrawals. They are bound by their own privacy policies and data security agreements.
  • Technical Service Providers: Companies that provide hosting, analytics, and cybersecurity services for our platform. They are only permitted to use your data for purposes we specify.
  • Legal Authorities: Where required by law or court order, we may be required to disclose your information to law enforcement or the relevant regulatory authorities.
  • Game Providers: Third-party game companies that operate games within our platform may receive minimal, anonymized game data for operational purposes.

In all data sharing scenarios, we ensure that recipients have adequate data protection measures in place and use the information only for the specified purpose.

5 Cookies & Tracking Technologies

Rich1988 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, navigation, and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information about how you use our platform to help us identify areas for improvement. Data is collected anonymously.
  • Functional Cookies: Remembers your preferences such as language, game settings, and login details to provide a more personalized experience.
  • Analytics Cookies: Helps us understand overall usage trends and user behavior to improve our platform.

You can control and manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality and your experience on the rich1988 platform.

Cookie Controls:

You can delete stored cookies at any time through your browser settings. For detailed guidance, refer to the official documentation of your browser (Chrome, Firefox, Safari, etc.).

6 Data Storage & Security

The security of your personal data is our top priority. rich1988 implements a comprehensive range of technical and organizational security measures to protect your information from unauthorized access, loss, or disclosure.

Security measures we practice:

  • Data encryption in transit using TLS 1.3 and SSL 256-bit protocols.
  • Stored data encryption using industry-standard AES-256 algorithm.
  • Intrusion detection system (IDS) and 24/7 monitoring by our cybersecurity team.
  • Regular security testing (penetration testing) by independent third parties.
  • Role-based access control (RBAC) for all internal staff.
  • Regular data backups and tested disaster recovery procedures.

Data Retention Period:

We retain your personal data for as long as your account is active and for any additional period required by law. Financial transaction records are kept for a minimum of 7 years in accordance with Malaysian legal requirements. Once an account is closed and the mandatory retention period has expired, your data will be securely deleted from our systems.

7 Your Rights as a Data Subject

As a rich1988 member and data subject under Malaysia's Personal Data Protection Act (PDPA), you have the following rights regarding your personal information:

Right of Access

You have the right to request a copy of all personal information we hold about you at any time.

Right to Rectification

You may request that we correct any inaccurate or incomplete information in your records.

Right to Erasure

Subject to legal obligations, you may request the deletion of your personal data when it is no longer required.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Restrict Processing

In certain circumstances, you may request that we restrict how we process your information.

Withdraw Consent

You may withdraw your consent to certain data processing at any time without affecting prior processing.

To exercise any of the above rights, contact our privacy team via email or in-platform customer support. We will process your request within 30 business days.

8 Child Protection Policy

The rich1988 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.

If we discover that a child's personal information has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. Parents or guardians who suspect their child has registered on our platform are urged to contact us immediately.

Parental Controls:

We encourage parents and guardians to use parental control software and monitor their children's online activity. Visit the Responsible Gaming us for more information.

9 Third-Party Links & Services

The rich1988 platform contains links to third-party websites or services such as payment providers and game providers. Please note that our Privacy Policy applies solely to the rich1988 platform.

When you click on links to third-party websites or use third-party services integrated within our platform, you are subject to those third parties' privacy policies. We are not responsible for the privacy practices or content of such third-party websites or services.

We encourage you to read the privacy policy of every website or service you use, especially those that request your personal information. rich1988 only works with trusted third-party providers that maintain high security standards.

10 Contact Us for Privacy Enquiries

If you have any questions, concerns, or complaints about how we handle your personal data, or wish to exercise any of your privacy rights, our Data Privacy Officer (DPO) team is ready to assist.

You can reach us through the following channels:

  • Privacy Email: [email protected]
  • In-Platform Support: Use the live chat function within your account, available 24/7.
  • Response Time: We will respond to all privacy-related enquiries within 5 business days.

For more formal complaints, you also have the right to refer to the Department of Personal Data Protection Malaysia if you are not satisfied with our response.

Our Commitment:

Your satisfaction and trust are our top priority. Every complaint or privacy inquiry will be taken seriously and handled with full professionalism by our team.

Updated: January 2026  |  Version 2.4

Play Safe

Your Data Is Safe With Us —
Join the rich1988 Community Today

Over 500,000 Malaysia members have trusted rich1988 as their preferred online entertainment platform. Register now and enjoy a safe, fair, and fun gaming experience.

Your data is protected by 256-bit SSL encryption. Free registration. 18+ only.

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